What kinds of questions should I ask when conducting an information needs assessment?

Needs assessment questions should seek to identify the types of information that a particular audience group needs.

Common information needs assessment questions center around identifying the types of information that a particular audience group needs, the ways in which the audience currently accesses information, and the barriers they face in accessing information. 

Specific examples of information needs assessment questions include:

  • What sources of information does your audience use? 
  • How does your audience store, transfer, and share information? 
  • What are the barriers to accessing, sharing, and using health information? 
  • What KM tools and techniques are preferred?

Learn more about how to conduct an information needs assessment.