What steps should I take to design a KM strategy that meets the knowledge and information needs of a health program?

Using the findings from a user needs assessment, develop KM goals and objectives that are aligned with identified gaps and needs of your audience.

A well-designed KM strategy should help to effectively manage resources and time to improve your health program. It will serve as a roadmap for your activities – ensuring that specific gaps in your knowledge needs assessment are addressed, and that activities and milestones are tracked.

There are four key steps to developing a KM strategy:

1. Develop a plan by deciding on objectives, audiences, and KM tools and techniques

2. Consider relevant theoretical frameworks that can guide the KM intervention

3. Determine budget, resources, and timeline for the KM intervention

4. Bring together relevant stakeholders to launch the KM intervention

Learn more about how to design a KM strategy.