There are various indicators that monitor and evaluate a KM intervention.
There are many indicators that can monitor and evaluate a KM intervention. There are indicators that:
- Measure a KM process - for example, knowledge assessment and knowledge sharing.
- Measure outputs of reach and engagement - for example, primary dissemination and referrals.
- Measure the usefulness of outputs - for example, user satisfaction.
- Measure initial outcomes - for example, around learning (awareness) and action (decision-making).